1. Refund Eligibility

1.1 Refunds will only be considered under the following circumstances:

a. Duplicate Payment: If a user inadvertently makes a duplicate payment for the same service.

b. Service Unavailability: If, due to technical issues or other unforeseen circumstances, the user is unable to access the paid service.

2. Refund Processing

2.1 Refunds, if approved, will be processed using the same payment method used for the original transaction.

2.2 The processing time for refunds may vary and is subject to the policies of the payment processor and financial institutions involved.

3. Non-Refundable Services

3.1 Certain services are non-refundable, and users will be notified of this at the time of purchase.

4. Changes to Refund Policy

4.1 We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on the website.

5. Contact Information

5.1 For any questions or concerns regarding our refund policy, please contact us at hello@residenture.in